Respirix Shipping & Returns Policy
Last Updated: November 17, 2025
📦 Shipping Information
Where We Ship
We deliver to the United States, United Kingdom, Australia, Canada, Europe, and Asia.
Processing & Delivery Times
- Processing: 1–2 business days (may extend to 3–4 days during busy periods)
- Delivery: 5–18 business days (US) | 7–18 business days (all other regions)
You'll receive tracking details via email once your order ships.
Shipping Costs
Calculated at checkout based on your location and selected service.
Important Reminder
Please double-check your shipping address before completing your purchase. We cannot offer free replacements for orders shipped to incorrect addresses due to customer error.
🔄 Returns & Refunds
30-Day Money-Back Guarantee
You have 30 days after receiving your item to request a return for a full refund—no questions asked.
To qualify, your item must be:
- Unused and unopened in original packaging
- Complete with all components
- Accompanied by your order number or proof of purchase
How to Start a Return
Email Support@tryrespirix.com with:
- Your order number
- A photo of the unopened product
If approved, we'll send you a return label (US, Canada, UK) and instructions. Items returned without prior approval will not be accepted.
Refund Process
- Refunds are issued to your original payment method (order subtotal only; shipping fees excluded)
- Processing: 3–7 business days after we receive your return
- Bank/card posting: 5–10 business days
What We Can't Accept
- Opened or used items (for health and safety)
- Gift cards
- Final-sale or promotional items
- Lost, stolen, or misused items
Exchanges
Return your item for a refund, then place a new order for what you need.
🛡️ Our Guarantees
30-Day Money-Back Guarantee
Not satisfied? Return your unused, unopened Respirix within 30 days for a full refund—guaranteed.
Lifetime Use Guarantee
If you ever need to use your Respirix device in an emergency, we'll replace it free of charge—no questions asked, no documentation required. Just email us at Support@tryrespirix.com with your order number and a brief description.
Damaged or Defective Items
Contact us within 48 hours of delivery with your order number, description, and photos. We'll send a replacement or resolution at no cost to you.
📧 Questions?
Email: Support@tryrespirix.com
Our team is here to help with orders, products, returns, or any concerns.
Thank you for choosing Respirix. We're honored to support your safety and preparedness.